This course is designed to review the performance management techniques including how to recruit and manage talent and how to conduct performance reviews appropriately.

Course Level: Introductory

Targeted Learners: This course is applicable for all hiring and supervisory staff that may be involved in recruiting, hiring, training, or supervising other employees.

Learning Outcome: 

  • Recognize the importance of having a performance review process for employees.
  • Understand how to work with employees to set performance standards and goals.
  • Develop skills in observing, giving feedback, listening, and asking questions.
  • Identify an effective interview process and have the opportunity to practice the process in a supportive atmosphere.
  • Make the performance review legally defensible.
  • Apply the multifaceted aspects of talent management in your own organization
  • Describe the skills required to manage high potential candidates
  • Recognize and foster talent within an organization
  • Explain the principles of competency-based management
  • Use the language for talent management