This course is designed to review the principles related to crisis management. Principles of public relations and risk management will also be discussed.
Course Level: Introductory
Targeted Learners: This course is applicable for all employees who are responsible for managing crisis and responding to them should they occur in the workplace.
- Assign people to an appropriate crisis team role
- Conduct a crisis audit
- Establish the means for business continuity
- Determine how to manage incidents
- Help your team recover from a crisis