This course is designed to review the principles related to crisis management. Principles of public relations and risk management will also be discussed.

Course Level: Introductory

Targeted Learners: This course is applicable for all employees who are responsible for managing crisis and responding to them should they occur in the workplace.

Learning Outcome:

  • Assign people to an appropriate crisis team role
  • Conduct a crisis audit
  • Establish the means for business continuity
  • Determine how to manage incidents
  • Help your team recover from a crisis